FAQ

We specialize in high-quality, precision-engineered Tesla accessories including:

• Protection products (rubber mats, console protection)
• Design enhancements and customization options
• Travel accessories and summer products
• Cleaning and maintenance supplies
• Tesla gift ideas
• Model-specific accessories for all Tesla models including Model 3 Highland (2024) and Model Y Juniper (2025)

Yes! All our products are precision-engineered specifically for Tesla models. We understand the unique requirements of Tesla vehicles and ensure perfect fit and compatibility.

Absolutely! We continuously update our inventory to include accessories for the newest Tesla models, including the Model 3 Highland (2024) and upcoming Model Y Juniper (2025).

We offer global delivery with two shipping options:

• Standard Shipping ($12.95): 10-15 business days via DHL or FedEx with real-time tracking
• Free Shipping: 15-25 business days via EMS for orders over $50

Please note: We ship worldwide excluding select remote areas and parts of Asia due to logistical constraints.

All orders are processed within 1-2 business days from our headquarters in Brentwood, Tennessee. You’ll receive tracking information once your order ships.

Currently, we offer Standard and Free Shipping options. Our Standard Shipping via DHL or FedEx is our fastest available option, designed to get your Tesla accessories to you as quickly as possible.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, we use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

We stand behind our products with a 15-day return policy from the date of delivery. If you’re not completely satisfied with your Tesla accessory, we’ll make it right.

Please contact our customer service team at [email protected] within 15 days of receiving your order. Include your order number and reason for return, and we’ll guide you through the process.

We do not charge restocking fees for returns initiated within our 15-day return window. However, return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Once your order ships, you’ll receive tracking information via email. You can use this to monitor your delivery in real-time through the carrier’s website.

Orders can typically be modified or cancelled within the first 24 hours. Please contact us immediately at [email protected] if you need to make changes to your order.

While creating an account allows for easier order tracking and future purchases, it’s not required. You can checkout as a guest if you prefer.

Every product undergoes thorough inspection before shipping to meet Tesla’s premium standards. As Tesla enthusiasts ourselves, we only offer accessories we would use in our own vehicles.

We carefully package every product to ensure it arrives in perfect condition. If you receive a damaged item, please contact us immediately at [email protected] with photos of the damage, and we’ll promptly send a replacement.

Most of our products include installation instructions and are designed for easy DIY installation. For complex installations, we recommend consulting your Tesla owner’s manual or seeking professional assistance.